Cookie Policy

Last updated: 21 September 2026

This translation is provided for convenience. The Romanian version is the legally binding one.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They allow the site to recognise you on later visits and to remember your preferences. Under Law no. 506/2004 (Romanian law on privacy in electronic communications) and the GDPR, non-essential cookies require your consent before they are enabled.

2. Cookies we use

2.1 Strictly Necessary Cookies (no consent required)

These cookies are essential for the Site to function and cannot be switched off.

NamePurposeDuration
cookieConsentStores your cookie preferences365 days
cookieConsentStatusRemembers your choice (accepted/rejected)365 days
next-auth.session-tokenSecure sign-in sessionSession
next-auth.csrf-tokenCSRF protection for formsSession

2.2 Functional Cookies (consent required)

These remember additional usage preferences (for example, the live chat widget). They are enabled only after your explicit consent.

NameProviderPurposeDuration
crisp-client*Crisp (Crisp IM SAS, France)Live chat / support widgetSession up to 6 months

2.3 Analytics Cookies (consent required)

Google Analytics 4 and Vercel Analytics measure the pages you visit, interactions with buttons and links, scroll depth and active time on page, form starts and submissions, repair request steps and orders from the parts shop. They are enabled only after your explicit consent. The values you enter in form fields are not sent to these services.

NameProviderPurposeDuration
_gaGoogle Analytics 4 (Google LLC, USA)Distinguishes unique user sessions2 years
_ga_BXWXFPZKPKGoogle Analytics 4 (Google LLC, USA)Keeps session state for the GA4 property2 years
va_*Vercel Analytics (Vercel Inc., USA)Site performance and usage metrics1 year

2.4 Advertising Cookies (consent required)

These cookies are used to measure the effectiveness of advertising campaigns. They are enabled only after your explicit consent.

NameProviderPurposeDuration
_gcl_awGoogle Ads (Google LLC, USA)Conversion tracking for Google Ads campaigns90 days
_gcl_gsGoogle Ads (Google LLC, USA)Advertising campaign attribution90 days

3. International transfers

Our providers Google LLC and Vercel Inc. are companies established in the United States of America. Data collected through their cookies may be transferred to the USA. These transfers take place on the basis of the Standard Contractual Clauses (SCCs) adopted by the European Commission in Decision (EU) 2021/914, which ensure an adequate level of protection for your personal data.

For more information about these providers’ privacy practices:

4. Managing your preferences

4.1 Through our cookie banner

On your first visit to the Site, you will see a cookie banner where you can:

  • Accept all: enable every cookie category
  • Reject: enable only strictly necessary cookies
  • Customise each category individually using the toggles

You can change your preferences at any time using the “Cookie preferences” link in the site footer.

4.2 Through your browser settings

You can block or delete cookies directly in your browser:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security
  • Safari: Settings → Privacy
  • Edge: Settings → Cookies and site permissions

Blocking strictly necessary cookies may affect how the Site works (sign-in, saved preferences).

5. Contact

For questions about our use of cookies or to exercise your rights under the GDPR, you can contact us:

  • Email: support@fixlygsm.ro
  • Phone: 0769 777 332
  • Address: Calea Națională 37A, Botoșani, 710005, Romania

You have the right to lodge a complaint with the Romanian supervisory authority, the Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP), at anspdcp.ro.